At the outset we thank you for having utilized our state of art test facilities. We are in the process of evaluating the quality of services rendered by our laboratories. We request you to spare your valuable time in expressing free and frank opinion in the feedback form below. The matter will be treated as confidential & will be discussed by the management. We assure you that we shall be intimating you about the action taken on the issue raised.
We would like to inform you that for our continual improvement of our Quality Management System, we need your feed back of our Test quality, delivery & service.
Please find enclosed the feedback form to be dully filled by you. This will enable us to understand your requirements and serve you better.
Please feel free to write to us regarding any complaints or any improvement is required from us.
Awaiting your reply at the earliest & assuring you our best services at all times.
Thanks and regards,